Sandy, Utah, Carl’s Jr.

Haven’t said much lately about my Carl’s Jr. adventures, but I need to mention this one.

The above-named Carl’s has been a right mess. I don’t even want to try to speculate as to why the place is so filthy, but as usual, I called the Carl’s Jr. hotline and was greated with the same canned responses. However, much to my surprise, the District Manager called me back within 2 hours of my call. She happily and in a non-condescending manner listened to my concerns. She even did a spot check of the building and discussed my concerns with the Shift Leader.

The District Manager, Wilma, made it clear that I was welcome to contact her directly on her cell phone, which is something I personally don’t hand out to my customers.

For those that haven’t listened to my rantings, I am in no way connected with any aspect of the food industry. I don’t talk about other fast-food places simply because I don’t eat at those places. I am also not trying to chase people away from Carl’s Jr., but just from the filthy and poorly-managed buildings.

Glastonbury 

Carl’s Jr, Sandy – Pig sty of Utah

I know… I know…

It really is getting worse. And it’s unacceptable. Eating at the Utah Carl’s Jr.s is disgusting.

A few days ago, I took my young son to the Carl’s on Highland Drive in Sandy, Utah, because he wanted to go the the Playplace. First off, it’s the lamest Playplace of any fast food chain in Utah. He and I were the only ones in the building, other than the employees. I let him run wild, and I ordered our food.

I brought the food into the Playplace and played the adult game known as, “Find the Cleanest (not ‘clean’) table.” Today’s match was the hardest yet. But we ate in there anyway.

He bounced back and forth from table to filthy play mat, and I decided that he would need a shower regardless of how much food he took home on his clothes. After I had finished, I asked him to put his shoes on. He moved slow, so I tried to help him. He began telling me to “look at the bugs,” and I notice that a large colony of ants was trying to carry my son back to the queen.

Okay… a bit of an exaggeration, but you usually don’t have ants unless you are in a dirty environment. I picked him up, and walked to the manager (who I mentioned in a previous post as ‘not giving a shit’) and informed him of his unwanted, non-paying guests.

He acted surprised and mustered up his finest ‘Manuel’ performance (Fawlty Towers). He assured me it would be taken care of.

The next day I went through the drive-thru and asked the Shift Leader if it was addressed.

“What ants?” came the predictable response.

“Nevermind,” I said.

Today I went in with my family and we had a quick bite. I was appalled by the filth under the tables as well as the tops of the tables. We were the only customers in the building for the entire visit. We won’t be returning.

I would call Carl’s Hotline, but they all recognize my voice now and it’s a little embarrassing.

Please don’t eat and this pig sty, but if you do, complain loudly regarding the condition of the restaurant. It worked for Arlo Guthrie.

Carl’s Jr. for sale

Hi,

Thank you for all the support. I am selling the www.carlsjr.net site, and it is currently in the bidding phase. Need some cash to leave the area for a week. Haven’t had a vacation in almost 3 years!

Anyway, I’m not sure if I will let the blog go with it. I’d like to keep it and make it more of an informative site about a restaurant that was once on of the best. My guess is that Carl’s Jr. will haggle for the site. If you have the money, I’d grab it, and you may get as much as 5 x the amount from Carl’s.

Glastonbury

Carl’s Jr – Avoid them and stay healthy!

They can’t call it slander because it’s my opinion from personal experience. I took two days off from the world. If you haven’t done this before, I highly recommend it. The first day was a bitch, and all I could think about was burgers. Flame-broiled. I think I would have eaten a Famous Star with hair!

But then yesterday, the skies opened up to reveal chirping birds and the sounds of nature. Then I realized that Spring was a day away. But I felt healthier.

Where will I eat tomorrow? Probably not Carl’s… to test a theory.

Carl’s Jr. – West Jordan, Utah (90th South Redwood Road)

Damn!

Can’t find anything wrong with this place! It was 8 am and the floors were swept clean. Nearly every table was spotless. I told the Shift Leader, “Thank You.”

This is the way it’s supposed to be. Why do the Carl’s Jr’s in Utah remind me of a gas station men’s room?

Carl’s Jr. – Sandy, Utah store

I failed to mention my conversation the other night at my VERY LOCAL Carl’s Jr. All I wanted was a little information from the employee. I swear the man was the reincarnation of Manuel on Fawlty Towers.

Me: Who owns this Carl’s Jr?

Manager: Huh?

Me: Who is the owner of this place?

Manager: Oh… I see. Come with me. (He leads me to the exit and shows me the painting of Karl and Wifey)

Me: No; not him. The name of the guy that owns this store. This store; right here.

Manager: I don’t know.

Me: Well, who is your boss?

Manager: He’s not here. I don’t know where. (smiles) I just don’t give a shit.

I tried not to laugh. I don’t think he understood, and probably wouldn’t give a shit anyway…

Carl’s Jr, Fort Union and 1300 East, Midvale, Utah

This one’s a gem.

I called on this facility a month ago and the corporate office sent me a couple of coupons for free hamburgers. Yes, I ate them, but that does not keep me quiet. Tonight was almost hilarious.

Before I go further, I did promise the woman on the hotline that I would remove this from the website when I feel the problem was resolved. I told her not to send coupons since that wasn’t going to solve the problem.

The posted hours of operation here 8 am to 10 pm on Sundays. I have had this issue before with them, but that was on a Saturday morning that listed 6 am as the opening time. It was 8 am before they opened.

I tried to open the doors, but they were locked. I had to pee, so I wanted satisfaction. I called the incredibly helpful woman on the phone, and she asked for every little detail including a description of the employee. She wanted his name, but I couldn’t get in. I decided to go through the drive-thru.

While she was still on the phone, I asked the employee his name. He refused to give it. The woman said she couldn’t hear what he said, so I asked him again. He said that the dining room was closed and only the drive-thru was working. I asked his name again and he refused. She said she had never come across anything like this before.

I drove to the window and he reminded me that the dining room was closed. I asked his name again, and ‘Cuyler’, as the name tag stated refused to speak. I asked to speak with the manager and he took off. He came back 2 minutes later (I timed it) and told me that ‘Francisco’ “was the Shift Leader, but (was) really busy cooking the food.” I told him that I would call the owner tomorrow. Before I got off the phone with the hotline, she told me that they would be able to get all the names with the records.

This woman also stated that she would submit this to the District level, which with my understanding can cover up to 30 stores.

I hope this woman can accomplish all she said she could. If she does, I will remove this and say something nice for once.

Maybe.

Carl’s Jr, 2100 South 1250 East, Salt Lake City

Yes, I have mentioned this outfit before. I was having a breakfast burger (Jalepeno Burger) at 7 a.m., an hour after they opened. I suggest that if you don’t want the combo meal when ordering, order your drink first. If they ask you if you want a combo meal when you order the burger, explain to them that you ordered the drink first to see if they can think for themselves.

My real point of this rant is the cleanliness at this time of day: there wasn’t any. The bathroom looked like the one out back of ‘Joe’s Garage’. The carpet in front of the soda machines looked as though it hadn’t been cleaned in a week. There was so much grime under the table, that I finally took my order to go.