I totally forgot to mention that I went to a Carl’s in Centerville, Utah, and they could not grill anything or make shakes. This was around 8 pm, and they could have closed, but they didn’t. Instead, I ordered my usual large diet Coke. The manager brought it to the window and said, “I’m sorry for the inconvenience. Have a nice day.” I asked her how much it was and she said it was free today.
What an excellent way to get return business. They own me now.