Yeah, I’ve been a little hard on Carl’s Jr, but for years now I’ve been plagued by near brain-dead employees whose grasp of the English language is pathetic. I watched a man in his mid-70’s lay into a South American ’till jockey’, because she couldn’t comprehend his order. It was a busy lunchtime crowd, and I think he’d had enough. All we could do to help was to applaud his firm stance on English being at least one of the allowable languages in the United States.
Oh… what started the anger? He ordered a sandwich his way. Not her way. His way was a Famous Star without ketchup and a small drink. Her way was a Famous Star with Cheese in a super-sized combo. He was also offered cheesecake, but I don’t think he understood her.
The gentleman could not get the surprised employee to understand that he did not need to become a sweaty, overweight, soon-to-be-depressed American who has a habit of eating large combo meals. Hell, it’s bad enough that he orders one of the unhealthy burgers, but it’s another thing to add fries and shite on top of that.
The ‘disagreement’ ended with the employees laughing at him behind his back, and making rude comments about him in their native tongue. Because of incidents like this, people stop going to places like Carl’s Jr.
Eventually he got his order and was too pissed-off to return it no matter what was wrong.
Please understand that employees of places like Carl’s Jr can call the police and have you removed from the premises. The police can be real dicks about the whole thing, too. Most of them go their entire career without shooting anyone, so they are always on the lookout for any opportunity.
This Carl’s Jr restaurant is at 2100 South and about 1250 East, in Salt Lake City.
